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七步走建立业绩指标库(Seven steps to establish the performance indicator library)
七步走建立业绩指标库(Seven steps to establish the performance indicator library)
Case:
This is an automobile logistics enterprise located in a capital city in southern China. It mainly provides wholesale and retail service for domestic and imported auto parts. The company was founded in 1996, the company after more than 10 years of development, has become a well-known car logistics industry in Southern China region enterprises. However, with the continuous development of the company, business scale continues to expand, the number of personnel continues to increase. There are more and more problems in enterprise management and management. In order to solve these problems, the company has established its performance management system on its own strength. However, the actual use of the effect is not satisfactory. Changes in performance indicators to keep up with the actual work, no assessment of the enterprise new focus performance indicators, some indicators are relatively one-sided, ignoring the work of comprehensive assessment, lead to extreme behavior to the interests of the company to complete the damage index in practical work. For example, some sales staff for the performance, even a lot of basic business work is not done, all day just to grab the phone. Theres not enough quantitative performance indicators, subjective assessment results, can not let employees have convinced, post assessment index is too much, a lot of dozens of evaluation index, index weight is very small, the staff do not pay attention to. These questions have raised questions about whether the company will continue to retain its performance indicators.
Performance indicators library is one of the most common and important tools in performance management. The performance management system consists of two parts: performance evaluation index and performance management system. In order to establish a practical and reasonable performance index system, the performance index base is essential. In the actual p
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