家具销售术语（Furniture sales terminology）.docVIP

家具销售术语（Furniture sales terminology） 2010-05-09 02:20:00 comes from: Yang degrees 1, the state is not enough 2, skill is bad Poor: expressionless eyes staring out of spirits unresponsive mood indifferent melancholy also borrowed rice bran like a refugee. Good: energetic vigorous eyes speak face Teaser happy confident charm action really strong enthusiasm What common mistakes do most people make in sales? 1, the speech is disorganized, the train of thought is not clear. 2, the customer asked one answer, too passive. 3, talk too much, the customer is very numb. 4, there is no sense and method of building trust. 5, no infection, can not arouse the customers interest. 6, only say no, will not guide the customer. 7, only in sales, not in two-way communication. 8, too enthusiastic, eager for success. 9. Talk about the price from the start. 10, do not understand the idea of customers, introduce products. 11, can not distinguish the true intention of the customer. 12, the art of not using language. 13, the same product is not enough. 14, do not understand how to dispel customer doubts. 15, the introduction of products did not highlight the focus. 16, do not understand the opportunity to clinch a deal, the lack of skills. 17, do not know how to emphasize their own advantages. 18, not good at shaping the value of the product. 19, entangled in bargaining. 20, make concessions easily. 21, do not know how to let customers see the disadvantages of the benefits. 22, do not understand the boring language story. 23, not good at allowing customers to see the extraordinary in the ordinary. Four effective questioning techniques 1. Ask simple questions What do you want to know? Is this your first visit to our store? You seem to have been here last month, havent you? Have you heard of * * * furniture? Have you used it before? Did you come here by yourself? Coming out and looking at the furniture is tiring, isnt it? Didnt you come out with your family? 2, open-ended questions What furnitur