the adventure of a hospitalization bringing the reversal theory to life（住院的冒险将逆转理论）.pdfVIP

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the adventure of a hospitalization bringing the reversal theory to life（住院的冒险将逆转理论）.pdf

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the adventure of a hospitalization bringing the reversal theory to life（住院的冒险将逆转理论）

THE ADVENTURE OF A HOSPITALIZATION BRINGING THE REVERSAL THEORY TO LIFE Ruijs, F., Desmet, P.M.A., Sonneveld, M.H., Delft University of Technology freyaruys@, p.m.a.desmet@tudelft.nl, m.h.sonneveld@tudelft.nl ABSTRACT influential work by Desmet (2002), Norman (2004), and Hassenzahl (2010). They investigated how The design emotion research domain has products and technology can be developed that evoke produced a rich palette of theoretical and enjoyment, pleasure, satisfaction, inspiration, and methodological approaches that support designers other kinds of positive experiences. in their attempts to ‘design for emotion’. In this In this paper, we focus on situations that involve paper, we focus on situations that involve negative negative emotions that cannot easily be ‘solved’ emotions that cannot easily be ‘solved’ through through design. Some examples are the sadness design (for example, sadness caused by the loss of a caused by the loss of a loved one, the anger caused loved one). The main question addressed is: is it by being fired for no good reason, the fear caused by possible to use reversal theory for designing