电力 文明（Electric civilization）.docVIP

电力 文明（Electric civilization） * *, women, Chinese Communist Party members, in 1995, entered the power supply company to participate in the work, has been engaged in power generation, meter reading and business charges. In early 2004, the company was appointed the county power supply office monitor. She always put the customer satisfaction is our greatest happiness this promise as the goal, twelve years as one day, dedication, sincere service, continuous innovation, dedication, has become synonymous with power quality service in the eyes of customers. She is like a messenger of light, bringing in the smiling and warm quality service to every customer in need, and work silently and devote her youth to the construction of modern first-class power supply enterprises. Smile service three hearts home The business enterprise is the window side of the mirror, is a bridge to link the customer, must complete the service work, must establish a genuinely and sincerely service users attitude, initiative, careful understanding of the needs of users. Faced with the female soldiers, she vowed to bring out a fine and capable team. She put four of team members: is clean, service precision, it politely, smile from the heart. Under the leadership of * * *, the Sales Office of * * power supply company has already developed the daily behavior of smiling service, three voices service and standing service. In order to improve service quality, make service more convenient, quick and effective. Carry out the one day a * * comment in the team, a Monday training activities, strengthen the staffs service consciousness, to establish first-class service concept, and to determine the window goal is: to build electric power enterprises quality demonstration window. She asked everyone to achieve six changes, namely: service attitude, etiquette, modernization of service means, standardization of procedures, management methods militarization, efficiency, convenience and speed, and the family of special