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管理学第十版C1习题与答案
Management affects employee morale but not a company’s financial performance. (False)In order to be considered a manager, an individual must coordinate the work of others.(True)Effectiveness refers to the relationship between inputs and outputs.(False)Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals.(False; p. 7)Efficiency is often referred to as “doing things right.”(True)The four contemporary functions of management are planning, organizing, leading, and controlling.(True)The roles of figurehead, leader, and liaison are all interpersonal roles.(True; p.9)Determining who reports to whom is part of the controlling function of management.(False;Organizing, P.8)Directing and motivating are part of the controlling function of management.(False;p. 8)Katz found that managers needed three essential skills: technical, human, and informational.(False; p. 11)Technical skills become less important as a manager moves into higher levels of management.(True)A distinct purpose is important in defining an organization.(True)Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is ___________.an assembly line workera laborera managera salesperson(c)Which of the following types of managersis responsible for making organization-wide decisions and establishing the plans and goals that affect the entire organization?first-line managerstop managersproduction managersresearch managers(b)The lowest level of management is ______________.a non-managerial employeea department of research managera vice presidenta first-line manager(d)The distinction between a managerial position and a nonmanagerial position is _______________.planning the work of otherscoordinating the work of otherscontrolling the work of othersorganizing the work of others(b, Page 5)Wasting resources is considered to be an example of managerial _____________.
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