商务谈判中的闲聊小技巧.doc

商务谈判中的闲聊小技巧 ：商务谈判中的闲聊其实是非常重要的，因为闲聊是和客户拉近关系的第一步，也是建立长期紧密合作的前提。但商务谈判中的闲聊又不同于其他类型的闲聊，有很多话题是不能涉及的。如果你在这方面不知如何入手，那么请看看以下的话题。 In our personal and business lives we often have to engage in small talk with people. Small talk is important for a number of reasons. According to Patricia Napier-Fitzpatrick, it’s the first step to connecting with people and forging lasting and meaningful relationships. It is an easy way to get to know someone, create a positive first impression and gain self-confidence.(Source: The Etiquette School of New York) Many of my clients ask me to help them work on their small talk skills in their courses. Whilst very capable of holding and maintaining a conversation related to their jobs, many English Language learners find it more challenging to engage in small talk. The main reason they give is that they lack the necessary vocabulary on a range of topics and the expressions to start those conversations. It’s much easier to get straight down to business. I found this excellent image prepared by St George International and felt impelled to share it with you here. It gives some useful expressions that you can take away and use the next time you find yourself engaging in small talk. If you cannot read these expressions, here they are. Business Small Talk: Travel旅行 How’s your hotel? 你住的宾馆还行吗？ Great location a comfortable bed – that’s all you need, isn’t it? 只要地理位置好，再加上一张很舒服的床，这就够了，你说呢？ Is this your first visit here? 你是第一次来这儿吗？ No, I’ve been here before on business. It’s a great city. 不是第一次，我之前来这儿出过差。挺不错的城市。 Will you have time for some sightseeing? 你有时间观光游览吗？ No, I’m afraid not. I’ve got to run to the airport right after the meeting. 恐怕时间不够了。会议完了后我得马上赶去机场。 What do you think of the food here? 这儿的食物合你胃口吗？ Not too bad. There’s a great little restaurant near my hotel. 还不赖。宾馆附近有一家小馆子很不错。 Business Small Talk : Leisure/Sport休闲/运动 Do you do any sport in your free time? 你空闲时间会做些运动吗？ Yes, I go to the gym and I do a bit of jogging, but only to keep fit. How about