Performance Management and Appraisal（绩效管理和评估）.pdf

8 Performance Management and Appraisal Learning Outcomes After studying this chapter you should be able to: 8.1 Discuss the difference between performance management and performance appraisal 8.2 Identify the necessary characteristics of accurate performance management tools 8.3 List and briefly discuss the purposes for performance appraisals 8.4 Identify and briefly discuss the options for “what” is evaluated in a performance appraisal 8.5 Briefly discuss the commonly used performance measurement methods and forms 8.6 Identify and briefly discuss available options for the rater/evaluator 8.7 Briefly discuss the value and the drawbacks of a 360° evaluation 8.8 Identify some of the common problems with the performance appraisal process 8.9 Identify the major steps we can take to avoid problems with the appraisal process 8.10 Briefly discuss the differences between evaluative performance reviews and developmental performance reviews 8.11 Define the following terms: Performance management Graphic rating scale form Performance appraisal Behaviorally Anchored