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An Introduction to Operations Research – (运筹学导论)
Dominique A. Heger, Fortuitous Technology, (dom@), Austin, TX, 2006
An Introduction to Operations Research – Benefits, Methods Application
Introduction
The term Operations Research (OR) describes the discipline that is focused on the application of
information technology for informed decision-making. In other words, OR represents the study of optimal
resource allocation. The goal of OR is to provide rational bases for decision making by seeking to
understand and structure complex situations, and to utilize this understanding to predict system behavior
and improve system performance. Much of the actual work is conducted by using analytical and numerical
techniques to develop and manipulate mathematical models of organizational systems that are composed of
people, machines, and procedures. This article introduces some of the methods and application that are
affiliated with OR, and elaborates on some of the benefits that may be gained by incorporating OR into the
actual business framework.
OR Activities
OR’s role in both, the public and the private sectors is increasing rapidly. In general, OR addresses
a wide variety of issues in transportation, inventory planning, production planning, communication
operations, computer operations, financial assets, risk management, revenue management, and many other
fields where improving business productivity is paramount. In the public sector, OR studies may focus on
energy policy, defense, health care, water resource planning, design and operation of urban emergency
systems, or criminal justice. To reiterate, OR reflects an analytical method of problem solving and
decision-making that is useful in the management of organizations. In OR, problems are (1) decomposed
into basic components and (2) solved via mathematical analysis. Some of the analytic
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