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店长职能or金牌导购(The manager functions or gold shopping guide)
店长职能or金牌导购(The manager functions or gold shopping guide)
Functional manager
Join the store manager to manage the goods (information, logistics), image (store image, product image, service image) and sales (sales schedule), education (training guide). Analysis of logistics information of the goods are new market analysis, sales analysis, daily store traffic, learn to analyze the daily sales report, according to the analysis of daily sales to sell the color, size, the proportion of goods of different time, different passenger flow, purchase of goods, inventory grasp, guide sales skills; image hand, passenger number x = turnover rate of X into the store and spreading rate of X turnover rate x x continued sales return rate; passenger number = number of guests into the mall or shopping shops; talent is the continuous training and basic knowledge and skills, master = sales attitude.
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How to become a gold home shopping guide
The guide is to achieve sales, and colleagues at the counter / stores reached every sales. Through the best and the exhibition guide specification, good product knowledge, improve consumption skills, the best image of a companys brand in the retail market.
The guide is to accelerate the companys products in the retail market sales rate, and better achieve the sales of the largest consumer guide. The guide is a representative of the company, in the market, in front of consumers everywhere embodies the companys image and value. The guide should have the same quality with the sales staff and beliefs, roughly the same job functions.
First, the daily behavior standards
5S A, the principle of service
A) (smiling): take the initiative to greet and smile, smiling hospitality, good manners
B sincerely) (sincerety): love their work, a strong sense of responsibility, with daily sales. In the warm and generous, natural and sincere, so that each of the companys brand and guide consumers so I leave a good imp
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