服务生的要求（Waiters request）.doc

服务生的要求（Waiters request） Employee responsibilities I. working attitude 1, treat the work seriously, responsible, respect for leadership, unity of colleagues, obedience to the post arrangement, treat people warm and friendly, always keep a good state of mind; 2, actively participate in the companys business training, familiar with the work of the service content and work processes, and constantly improve their quality and business level; 3, the use of civilization courtesy, customers politely, during the work no matter when and where to meet the customer or leadership should take the initiative to say hello, never quarrel with the guests, not to offend leadership; 4, during the post, always ready to serve the guests, hear guests call must respond immediately; 5, language, shape, appearance, the implementation of the unified requirements of the company. Two, job responsibilities 1, KTV waiter by the supervisor unified management, and welcome guests, cashier, security, cleaning and belong to the collaborative relationship, cooperate with each other, work together to do a good job; 2, to the related service facilities in the region to do statistics and handover work in the service, service, service after the number of equipment and the loss should be timely supervision and check, record, guide the guests according to the correct method of operation, found problems in a timely manner; reach the designated position check room and corridor equipment the facility is flawless and perfect detection equipment failure and damage, timely reporting of foreman record in front of the repair registration form, can be directly inform the maintenance after the registration of emergency. The contents include: air conditioning remote control, remote control, projector room glass doors, door touch, speakers, amplifier, set-top boxes, VOD, projectors, table glass, dice cup, ashtray, bell, sofa, microphone (microphone, microphone, microphone interface line sets), glass, wall lights, corrido