前厅与客房管理试题2（Front desk and room management questions 2）.doc

前厅与客房管理试题2（Front desk and room management questions 2） Zhejiang higher education self study examination in April 2008 Hotel front desk and room management questions Course Code: 00202 A single choice (the title of 10 items, each item of 2 points, a total of 20 points) In the four option of each item listed in only one is in line with the requirements of the subject, please fill in the code in question after the brackets. The wrong choice or not, choose no points. 1., in ordinary circumstances, the high star hotel provides the golden key service. A. reception desk B. information desk C. Concierge D. lobby assistant manager 2. in room reservations, the most effective should be (). A. temporary reservation B. confirm class reservation C. guaranteed class reservation D. waiting for class reservation 3. in the guest room status display, Available for Sale refers to (). A. vacant room B. housing C. goes to the house D. to be repaired 4. Bell boy means (). A. Doorman B. Bellman C. operator D. reservation clerk 5. the room pricing method that ensures a certain target profit is called (). A. break even pricing B. Herbert formula method C. understand value pricing D. stationary pricing method 6. the basic facilities and main parts of the hotel are (). A. rooms B. catering C. mall D. Entertainment 7., when doing western style bed, the correct way is (). A. the first sheet has a rough edge, and second sheets of burrs come down B. the first sheet has a rough edge and second sheets of rough edges upward C. the first sheet is down, and the second sheets of burrs come up D. the first sheet of burrs came down, and the second sheets of burrs fell down 8., in the development of Chinas hotel industry, the first to provide guests with private butler service is in (). A.1982 years B.1989 years C.1992 years D.1998 years 9.. Three Star Rooms Hotel should be equipped with cloth parts. A.1~2 sets B.2~3 sets C.3~4 sets D.4~5 sets 10. hotel senior management should adopt (). A. proportional qu