汽车销售汽车礼仪培训(车展类)(免费版)（Car sales car etiquette training (Che Zhanlei) (free version)）.docVIP

汽车销售汽车礼仪培训(车展类)(免费版)（Car sales car etiquette training (Che Zhanlei) (free version)） Car etiquette training (show class) Training Program A show etiquette training background: According to incomplete statistics, China has China automobile 4S stores more than 5000, if you count all the exhibition hall, China due to automobile service shop 15000, exhibition service has become the most important way of automobile service! When the customer through a hall, your exhibition hall, what to retain their hurried and wavering heart? When the product itself in quality, price difference is more and more small, your business, and on what to win in the competition? You must be thinking, business services, corporate image. In this context, the automobile service enterprises, to enhance the image of the enterprise and service standards, improve customer satisfaction, service success rate, as an important content of enterprise culture and system construction, to enhance the core competitiveness and reputation. So, the automobile service etiquette training, has become an important measure to enhance the core competitiveness of the automobile service enterprise. The grand launch of etiquette training services is specifically for the auto 4S shop car showroom design service personnel training courses. Hope that every service consultant by showing excellent corporate and personal image, through the flexible use of look, say, listen, ask, answer, technology, strive for further improvement to your performance! Two, show etiquette training objective: 1, strengthen the service consciousness, realize the importance of professional, standardized services; 3, enhance the image of Foreign Service Center, unified service, unified service standards Three, show the audience etiquette training: Customer service manager, customer service personnel, service personnel, exhibition hall, reception staff commentary The characteristics of content four, Tan Xiaofang teacher: The service personnels ability of