原创力文档reverse logistics operation management based on virtual enterprises and complaint service manage-ment基于虚拟企业的逆向物流运营管理和投诉管理服务.pdfVIP
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reverse logistics operation management based on virtual enterprises and complaint service manage-ment基于虚拟企业的逆向物流运营管理和投诉管理服务
J. Serv. Sci. Management. 2008, 1, 51-65
Published Online June 2008 in SciRes (www.SRP/journal/jssm)
Reverse Logistics Operation Management Based on
Virtual Enterprises and Complaint Service Management
Guo-Jun Ji
School of Management, Xiamen University, Xiamen Fujian, 361005, China
ABSTRACT
Based on analyzing the difficulties of reverse logistics operation management and discussed the new environment as
the economic society developing continuously and discussing the feas
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