组织行为学课件第1节.pptVIP

Chapter 1 Organizational Behavior 组织行为学 What managers do? Management functions Management roles Management skill Management functions Planning Organizing Leading controlling Management roles skills Roles: Interpersonal roles Informational roles Decisional roles Skills: Technical skills Human skills Conceptual skills Define organizational behavior (OB) OB is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. OB 是探讨个体、群体以及结构对组