1. Introduction University of Southern California（1。）.pdfVIP

CRM for Android Phones 2011-2012 1. Introduction If you are the one who wants to pay your mobile bills just on one touch instead of going all the way till provider’s store or by connecting to the net and accessing the official site then we have come up with an Android mobile application which promises to put all your network service provider’s options right in front of you on your Mobile screen. We have introduced Customer relationship management application on Android. Using this application one can recharge your prepaid mobile, pay bills on the move, know your tariff details, access call centre numbers etc. This android version has newer features, smarter interface, quicker navigation and enhanced functionality. Wi-Fi enabled mobile handset helps you to connect directly to your mobile account. This rich client based application needs to be installed on your mobile thereby enabling a single click access to your mobile account. 1.1 Literature Review The objective behind making this application was to bring the functionalities of a network service provider onto a mobile device. So while surveying as to on which platform or rather operating system the project has to be implemented ,we selected android for the following reasons:  Android is an open source platform  Supports multifunction  Provides rich tools to make interactive application  Downloading the software’s required for making the application are absolutely free Along with this we surveyed the popularity of the operating system [1]. Market share of android which was