How to Get Things Right in a Complex World （如何让事情在一个复杂的世界）.pdfVIP

PARTICIPANT GUIDE The Linkage Thought Leader Series How to Get Things Right in a Complex World Featuring Atul Gawande, Author of The Checklist Manifesto: How to Get Things Right © 2011 Linkage, Inc. All Rights Reserved. How to Get Things Right in a Complex World Atul Gawande Dear Participant: Welcome to the Linkage broadcast, How to Get Things Right in a Complex World. This broadcast from Linkage’s Thought Leader Series features Dr. Atul Gawande, author of Better and Complications, general and endocrine surgeon at the Brigham and Women’s Hospital in Boston. His writings combine his experiences as a surgeon with the challenges each of us face in our daily lives. Dr. Gawande shows how a simple tool can have a major impact and simplify complex problems or procedures. The world has become increasingly complex in the past years. Ordinary people are often expected to do extraordinary things. With this increased complexity, there is also an increase in the number of errors. In his new book The Checklist Manifesto: How to Get Things Right , Dr. Atul Gawande discusses two different types of errors. The errors of ignorance are those we make because we don’t know enough while the errors of ineptitude are those we make because we don’t make proper use of what we do know. Dr. Gawande provides a series of examples of how it is the latter type that occurs most often these days. The world has become too complex and mistakes have become inevitable. Dr. Gawande helped develop a global program to reduce avoidable deaths and harm from surgery. Soon after Dr. Gawande and his team began researching ways to simplify the surgical procedures, his research brought him to the aviation industry. Pilots are put under immense pressure and are expected to consiste