Talent Retention Best Practices Oracle（人才保留甲骨文的最佳实践）.pdfVIP

An Oracle White Paper June 2012 Talent Retention: Six Technology-Enabled Best Practices Talent Retention: Six Technology-Enabled Best Practices Introduction 1 Recruit the Right People in the First Place 4 Retention Recipe: Recruit Right 6 Improve Line Management Capability 6 Retention Recipe: Manager Excellence 8 Constant Feedback on Clear Goals 8 Retention Recipe: Clear Goals, Frequent Feedback 11 Empower Employee Career Management 11 Retention Recipe: Career Planning 13 Proactively Drive Talent Mobility 13 Retention Recipe: Talent Mobility 16 Continuously Measure and Improve 16 Retention Recipe: Metrics and Analytics 18 Conclusion: Technology-Based Best Practices Drive Retention 18 Talent Retention: Six Technology-Enabled Best Practices Introduction The importance of top-performer retention is a topic that consistently leads in HR and business surveys alike. Notably, more than 1,000 CEOs were asked, “How important are the following sources of competitive advantage in sustaining your growth over the long term?” The #1 1 response—chosen by 97 percent—was “access to, and retention of, key talent.” Talent retention is critically important for all organizations for two main reasons: 1. Turnover is expensive. 2. Top performers drive business performance. Although estimated financial impacts from turnover fluctuate depending on industry, position, 2 and location, estimates range from 30 percent to 250 percent of annual salary. Turnover costs mount steeply, arising from the direct replacement costs of talent acquisition, the opportunity costs of vacant p