如何通过语言影响客户购买决策（How to influence customer purchase decisions through language）.docVIP

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如何通过语言影响客户购买决策（How to influence customer purchase decisions through language）.doc

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如何通过语言影响客户购买决策（How to influence customer purchase decisions through language）

如何通过语言影响客户购买决策（How to influence customer purchase decisions through language） Purchase decision.Txt how to influence the customer through language How to buy a 2008-08-22 21:58 | decision by language influence customers (classification: default classification) First, listen to the language, understand the voice of the customer Do not know how to listen is dangerous! God gave us two ears and one mouth, is to let us speak less and listen more. But even in sales work, listen to all we care about customers, understand customer needs the best tools. But unfortunately, most of the time we dont have the patience to listen to customer and speak what. Because we see from the customer first second start busy: we are always trying to influence customers, allowing them to quickly make a purchase decision, empty his purse. In order to achieve this goal, we put out a variety of offensive overbearing attitude, clamoring to customers with our products, our services, our price...... We all like the hands of sand, the more strong hold more tight, the faster the customer slipped. Listen to the truth behind is that a person cannot change another person. The Chinese call adult to have, we want to reach our goals, we must help customers achieve their goal to. The real significance of sales is to provide solutions to customers, the added value is the profit. What we can do, is to learn to listen to the voices of customers, thus to find the real needs of customers, to help customers achieve the goal. What factors will cause disorder in listening to our sales? And dont really care about customers, but to express their views in exchange or preparation In order to find customers to prove their flaws, good is right, looking for the customer for their bomb attack At the same time, hand in dealing with other events, let customers feel neglected or ignored With the customer without any eye contact, hands folded, body language in the state of preparedness Listening is a skill, once mastered, we ca