商务谈判中如何拒绝对方（How to refuse each other in a business negotiation）.docVIP

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2017-09-06 发布于河南
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商务谈判中如何拒绝对方（How to refuse each other in a business negotiation）.doc

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商务谈判中如何拒绝对方（How to refuse each other in a business negotiation）

商务谈判中如何拒绝对方（How to refuse each other in a business negotiation） A refusal is more than a word no In the negotiations, we also reject the proposal made by the other side. How to pass the rejected information to make the other person feel comfortable?. First of all, when you say no, you must not say sorry. This refusal is not an apology to each other, but it is really from yourself that you cant meet each others demands, so dont say sorry when you open your mouth. When expressing opinions and feelings, be sure to handle them honestly and communicate effectively. The same no word, which way it is passed to the negotiating party, the result is not the same. There is a general principle of funnel communication, we think the heart may be 100%, say the mouth may be 80%, up to 60% while others hear, understand is only 40%, and he according to what we said to act only when 20%. Therefore, what we have in mind and what we do in the end is very different. This requires more effective ways to pass the word no to the appropriate person. To pass the information we refuse to each other, not just to say no, but most importantly to convey the no word and process. This involves the passing of an iceberg model. In fact, this no word of facts and information only accounts for the entire process of transmission and content of 5% ~ 20%, and more importantly, how to no word to the other party. This process accounts for 80% to 95%. As the film Titanic is not sunk in the tip of the iceberg above, but below the iceberg. When we say no, the way and the process we pass on to each other is the most important thing we should pay attention to. Two, communication difficulties caused by factors In passing the refusal, we must pay attention to the following elements, which may lead to adverse or failure to deliver. 1. lack self-confidence To say no when a lack of confidence, probably because our knowledge is not comprehensive, lack of information, or develop negotiation strategies and methods of the