分析常用电话英语.docxVIP

接听：Hello/Good morning/...?自报姓名：(This is) ... speaking.?问对方姓名：Whos that speaking??好久不见的老朋友：Hey, its you!/Fancy hearing from you!?寒暄：How are you??回答对方问候：Fine. Thank you./Pretty well. Thanks a lot./Not bad./Couldnt be better.?其它客套话：How is your business?/How are things going on with you?/How is your family??转接找别人的电话：Hold on, please./Just a moment. I will switch the line to him./Let me put through to him.?别人不在：He is not at his desk right now. Could you leave a message?/Could you call him later?/Could you please call his mobile??感谢来电：Thanks for calling./Nice to have your call./Pleased to talk with you.?告别：Talk to you later./Take care./Bye bye./See you.?回应感谢：You are welcome./My pleasure.?或者：?情况 (一) 打电话的人找的是你自己?打电话来的人?你 (接电话的人)?Is Daisy there? (Daisy 在吗?) Speaking. 我就是。?This is she. 我就是。 (注: 男的用 This is he.)?Youre speaking/talking to her. 你正在跟她说话。 (注: 男的用 Youre speaking/talking to him.)?This is Daisy. 我就是 Daisy。?Thats me. 我就是。?情况 (二) 打电话的人要找的人不在?打电话来的人?你 (接电话的人)?May I speak to Mr. Gates? (请问 Gates 先生在吗?) Hes not here right now. 他现在不在这里。?Hes out. 他出去了。?Hes in a meeting right now. 他现在正在开会。?Youve just missed him. 你刚好错过他了。?Hes just stepped out. 他刚好出去了。?情况 (三) 打电话的人要找的人不在, 问对方是否要留言?打电话来的人?你 (接电话的人)?Can I talk to Mark? (我可以跟 Mark 讲话吗?) Hes out on his lunch break right now. Would you like to leave a message? 他出去吃午饭了, 你要留言吗??Hes not available right now. Can I take a message? 他不在, 我可以帮你传话吗??情况 (四) 打电话的人问他要找的人何时回来?打电话来的人?你 (接电话的人)?Do you know when he will be back? 你知道他什么时候会回来吗? Im sorry. I dont know. 抱歉, 我不知道。?I have no idea. 我不知道。?He should be back in 20 minutes. 他应该二十分钟内会回来。?情况 (五) 打电话的人问他要找的人在哪里?打电话来的人?你 (接电话的人)?Do you have any idea where he is? 你知道他在哪里吗? Sorry. I dont know. 抱歉, 我不知道。?Hes at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码??情况 (六) 打电话的人要找的人不在, 愿意接受对方的留言?打电话来的人?你 (接电话的人)?Can I leave a message? 我可以留个话? Yes. Go ahead, please. 可以, 请继续。Of course. Hold on for just a second so I can grab a pen and paper. 当然, 稍等一下让我拿个纸笔。?Sure, if you can excuse me for just