超级客户服务五个简单有效的方法（Five simple and effective methods for super customer service）.docVIP

超级客户服务五个简单有效的方法（Five simple and effective methods for super customer service） Five simple and effective methods for super customer service Ill share a few ways with you. First of all, Ill share with you. The first chunk is the five most simple and effective key to super customer service. The first one: passion, please remember this sentence is: passion is a fundamental service, customers from indifference is beginning, you, when your heart is a fundamental service, whether it is the pre-sale, sale, customer service, so enthusiasm is the first key, time is all on the cold start, below I tell a story in this story will have a lot of experience. As you all know, Tom Hopkins is the worlds real estate sales champion for eight consecutive years. One day, a man went to buy flour, back when found inside a name card, written with Tom Hoss, he was very angry, he second times, third times to buy back or like this, he took the name card off, the fourth time, when he came back buy flour, first not flour quality is good, but if there is no Tom Hopkins name card, when found there, he asked the boss: why is there such a name card. The boss said: Tom Hopkins is I think the most enthusiastic people around the world, when I saw him, he brought me all the feeling is irresistible and enthusiasm, I was good friends with him, and I also hope that many friends can become friends with Tom Hopki, so I want to introduce you to know them, so he often received a phone call to say hello, Excuse me, are you Tom Hopki? Tom Hopkins: How did you know about me? I found your name card in the bag. In this way, his reputation continues to expand. Therefore, enthusiasm is the fundamental way of service, indifference is the beginning of all the betrayal. Two: concern Second: attention, only care to have relationships, whether we do any business dealings are a kind of interpersonal relationship in the business, if the good interpersonal relationship, any one industry you are in, will have a huge boost for