观念转变背后,论互联网思维（Behind the change of ideas -- on Internet thinking）.docVIP

观念转变背后,论互联网思维（Behind the change of ideas -- on Internet thinking） President Liu Zhongdong Ruijie bought a mobile phone millet. A lot of friends ask him curiously: how? Is it easy to use? I need all the features it has.. Replied Liu Zhongdong. Liu Zhongdong behind the purchase of millet phones, is the use of Internet thinking to this industry to bring innovation to the traditional industry agree. At the beginning of this year, Liu Zhongdong sent a letter to Ruijie employees, he wrote: we have a set off by the Internet technology change today, and the change in the response, also determines whether a company is to create a miracle, or to death! Internet thinking Let Liu Zhongdong experience very deep, is todays Internet business to the customer feeling that kind of special attention - it far beyond the traditional enterprise, this to the traditional enterprise big impact. In fact, customer centric has been in the industry for many years, but we have not done the acme. He said. Two days ago, Liu Zhongdong wanted to buy a product, he told the manufacturers representatives of their own needs. But the representative responded by saying, you are personalized, we dont do it.. In the past, most of the manufacturers responded to customers, so many customers demands were depressed. But todays Internet companies will have different responses, they will quickly collect these requirements, make rapid response, customer demand has been expressed, and this is shocking. Inspired by the thinking of the Internet, the last 3 years Ruijie in the customer-centric has been trying to change. Internet technology helps us solve the problem of distance with customers. How could we spend more energy before?, I cant see a few clients in a single day. But today, on the Internet, we can open all of our audio-visual capabilities, very patient to listen to the voice of customers. Liu Zhongdong says. Ruijie launched a listen to customers of the enterprise project this year. We find that when the who