生意场上的名言（Business quotes）.doc

生意场上的名言（Business quotes） The business field of ten words (2010-04-06 13:28:00) reprint Tags: Classification: casual elegance. Answer customers inquiry: offer immediately Responding calmly and quickly gives clients an intuitive feel that you are a good worker, efficient, decisive, and good customer. If you hesitate, you will only let customers unhappy, leaving indecisive impression, the next important opportunity may not be able to turn you. Two, the transmission of bad news: we seem to encounter some cases............ A business troubles, or market crisis, if you report the bad news immediately, even if none of your business, will also allow customers to doubt your ability to deal with the crisis, the fix will provoke the customer scold, a punching bag. The correct way is that you can say calmly, we seem to run into something....... Dont panic, let the customer feel things did not get out of hand, and feel you will fight alongside him, to solve the problem. Three, reflect the team spirit: so and so factory products have a good price! The price of the companys products other than their low, customers want to buy from there, although you feel sorry for yourself, and even some envy, you still have to admire the customers listening opponents: because Ma once said: the hearts of invincible, matchless, in the business battlefield infighting, enjoying others, especially their competitors. It will leave a deep impression on the customer, let the customer think you are good, and team spirit, Which gives you more trust. Four, if you dont know something: let me think it over again, and answer you at about 2? When a customer asks you about a business related question, dont say dont know if you dont know how to answer it. And let me think it over again. Id like to give you a reply at about 2. Is that OK? Its not only a temporary relief, but also a client who thinks youre not acting lightly, but a person who thinks twice. Of course, remember to give an answer on time. Five, pleas