业务员,你是如何对付难缠客户的（Salesman, how do you deal with tough customers）.docVIP

业务员,你是如何对付难缠客户的（Salesman, how do you deal with tough customers） Each business representative does not like dealing with difficult customers because each difficult customer always creates some kind of obstacle to his normal work and makes himself tired of coping with it. In fact, our business representatives, if we can clearly grasp the needs of customers, change positions, thinking about problems, may suddenly find that difficult customers are cute.. Action is the most powerful weapon for the customers In September 15th 05, Wang HR drum washing machine for F, the company suddenly received a call, let him hasten to prepare, and responsible for S city business where regional rotation. Wangs heart clear, HR drum washing machine in the city of S one after another for several businesses, is a reason, not the local Chinese industry and Trade Co., Ltd. Li total. S city has a total of 5 major home appliance retail stores, the Chinese industry and trade has three, accounting for 70% of the citys retail share, almost in a monopoly position. As can be imagined, the big bully natural plant, the majority of manufacturers representatives did not have the same Chinese equal weight in the negotiations, only the resignation, or face problems removed from the field. 17, the first to S City Wang spent a full day of time, the initial understanding of their own brands face confusion and Lis overall personality and style of management, business needs, the heart has a certain response. On the 18 day, Xiao Wang came to Lis office without any reservation, and made his first visit with li. Hello, Li Zong, I am HR drum business, Xiao Wang, take the liberty to disturb, please forgive me.. Youve decided not to do it, said Li, without looking at it. You quickly dispose of those machines and Im going to get a new brand right now.. Wang thought, we are the cash operating mode, you machine what care I, maybe hes. Xiao Wang made a pious face and said, Li Li, thank you very much for all the support y