从心理学角度讨论人际沟通（Discuss interpersonal communication from a psychological perspective）.docVIP

从心理学角度讨论人际沟通（Discuss interpersonal communication from a psychological perspective） Discuss interpersonal communication from a psychological perspective We had to understand, not all people are suitable for sales, sales personnel must have some basic qualities, these qualities have some relationship with the individual talent, personality, some related to the personal experience, experience, here we mainly from the psychology perspective of interpersonal communication. Yesterday at Tsinghua University, I heard 69 year old Wang Lianyi, an old professor, talking about business etiquette courses. Mr. Wang is a well-known expert in comparative culture and international etiquette and customs in China. He is a senior research fellow of the Institute of tourism of the Chinese Academy of Social Sciences and chief referee of all previous National Tourism competitions. For many years engaged in public relations, tourism translation, tourism management and training work, visited dozens of countries and regions, the reception of nearly ten thousand people, Wang Lianyi China tourism manager. He is also a visiting professor at Peking University, Tsinghua University, Institute of strategic studies of the State Council, Chinese Public Relations Association, Chinese Tourism Academy and many other universities. This time, in class, Professor Wang gave us a formal lecture, which guided his life and work for many years. The table he drew for the Harvard University table was an interpersonal communication chart that accounted for 85% of a persons success. The basis of interpersonal communication - first of all, how we perceive others: Steps to recognize others Peoples understanding of the objective existence in the real world is a complete process, and the same is true for peoples cognition and understanding. The cognitive process of the needs of others through the external characteristics of a person from the outside to the inside, to speculate and judge his inherent attribute, and its