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- 2017-10-06 发布于河南
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商家亮出利润点讲诚信更令人信服(Merchants show profit points, honesty is more convincing)
商家亮出利润点讲诚信更令人信服(Merchants show profit points, honesty is more convincing)
Ma Qingming was formerly the Local Taxation Bureau Guest House responsible for lighting work electrician. Last year, the Bureau contracted the guest house to the private, and the old horse was a contract worker, so he was laid off naturally. And electric light for nearly twenty years of dealing with, and now with a fashionable saying, there is a certain electric light complex, so after the laid-off Ma Qingming not friends, relatives and friends against, decided to raise money to open a lighting shop.
Just business, only junior high school culture and has never done business with Ma Qingming, just the subconscious attention in the process of doing business services, feel good customer service, to meet the needs of customers, and their customers will continue to go; otherwise, the customer was a cheat, next time will not come again and their relationship.
In the course of the operation, Ma Qingming learned not only to think, but also to try to figure out the psychology of customers. He felt as long as he could grasp the customer psychology. Truly meet customer needs, so that customer satisfaction, then their business will become increasingly prosperous.
According to the observation and analysis of Ma Qingming, he believes that the lighting industry has some characteristics of customers: lighting products are two major consumer groups in China, one is the hotel and other service places; the two is the personal family. Lighting is an important part of modern family decoration, through the light color, shape and many lights combination, can foil different room atmosphere, for room decoration add color. With the improvement of the living standard of our residents and the sustained and rapid development of the entire property market, the pursuit of personalized lighting products is becoming a major feature of our residents consumption.
Because of the development of market environment, the consumption
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