导游部的变化【业务经理和导游必看】（Changes in the Tour Department (business managers and guides must see it]）.docVIP

导游部的变化【业务经理和导游必看】（Changes in the Tour Department (business managers and guides must see it]） Yangzhou CYTS guide department 2011 annual work plan and prospect [Full Version] A, Yangzhou CYTS tour guide Department of basic and environmental background In January 2011, there were 12 full-time tour guides, including two English speaking guides and three tour guides. There are 15~18 part-time tour guides, including 7 people who work long term (100 days per year). Tour guide group allowance for 60 yuan a day, summer 70 yuan a day, in case of problems, the team appropriately increase telephone subsidies, meals subsidies. According to the current row group table, the year 2010 group for 4291 days, Among them, grounding team for 535 days, accounting for 12% Jiangsu, Zhejiang and Shanghai own 732 days, accounting for 17% Expo team 1166 days, accounting for 27% Inter provincial non Jiangsu, Zhejiang, Shanghai, long-term team 1035 days, accounting for 24% Hiking group [Mount Lu] three yellow, 161 days, accounting for 3.7% Two or three day tour alone team 345 days, accounting for 8% The rest are large groups, sending machines and so on. Complaints from N onwards. Two, new measures A guide rating system: [non grounded price], chief tour guide one, 120 yuan a day Excellent tour guide seven, 100 yuan a day A number of main guides, 90 yuan a day Practice Guide [send machine] 70 yuan a day [full 20 working days upgrade] The user group in March of each year, nearly half a year to September according to the tour guide print like state; If the guide has been written customer complaints, the investigation by the Department, is to guide their own problems, to guide practice files directly, [six months assessment has not been affected for 4 months. After 4 months, according to the impression of the upper wheel, the team will deal with the group with bad circumstances. 3 will be posted on the tour guide certificate photo of the wall, to facilitate the identification of business managers, t