商务英语第一课(下)商务英语第一课(下).ppt

Business Correspondence Common Correspondence Memo (备忘录) Fax（传真） Note (post-it-note)（便条） Notice（通知） Letter（信函） E-mail（电邮） Notes Notices Notes Addressed to an individual. Informal, short, abbreviations, contractions(缩写) (you’ve), omission of subjects, auxiliaries（助动词） and articles（冠词）, use of first names. Notices Not addressed to anyone in particular. Formal style, no contractions, no ellipsis, no abbreviations. 1. Correspondence on P. 12 Questions: 1. Is it all related to her work? No. The email and post-it-note are not. 2. Which is formal? What is it about the content and language which tells you this? The memo and the letter. Because they are giving information and replying to a customer with a complaint. The language uses quite long and fixed expressions. 3. Which is internal communication? Did anyone else receive it? The memo. Everyone in the company Memo format : To : From: Date: Subject: (1 para) Layout （structure): To / From/ Date/ Subject/ body ·The beginning and the end: No salutations，no complimentary close ·The paragraphs: Only 1 para Find the abbreviations: Telephone number : Tel. as soon as possible : asap at: @ subject (or) with reference to: RE Online Abbreviations f 2 f 4u 2u Ilu ur pls bb EOM face to face for you to you I love you. your please Bye bye. End of Message What do these online abbreviations (缩写) mean? Related Information Online Abbreviations ASAP BF GF CU IC OIC RSVP Thx as soon as possible boyfriend girlfriend see you I see. Oh, I see! Reply if you please. Thanks What do these online abbreviations (缩写) mean? Related Information 2. Complete the table for phrases for writing emails, letters, notes and memos. (Ex.2) (1) I’m writing to (2) Further to our previous meeting (3) with regard to your letter dated (4) How about (5) I’d like to apologise for (6) I’m sorry that (7) We are pleased to (8) Unfortunately (9) Can you (10) Do you want me to (11) May I remind you… (12)