信息管理系统研究策略.doc

酒店信息管理系统 摘要 酒店是社会不可缺少的一种商业形式，存在着很大的发展空间。在信息技术迅猛发展的今天，酒店信息管理系统已经越来越受到酒店业内同行的青睐。它成为酒店提升服务档次，提高办公效率、加强成本控制，提高竞争力的关键因素之一。随着我国酒店业的日益发展，酒店管理信息系统正在被广泛了解并快速推广,逐渐成为酒店经营管理不可缺少的组成部分，管理信息系统已经成为酒店管理的核心之一。酒店以其高雅整洁舒适的环境、高效率的现代化管理、先进的设施，特别是酒店管理信息系统的应用所带来的良好的企业文明形象，而引人注目。面对日趋激烈的市场竞争,酒店管理人员认识到必须引入酒店管理信息系统[1],整合酒店信息资源,加强信息数据流的管理,才能提高酒店的整体素质和市场竞争力。 关键词：酒店业，信息，管理系统，竞争力，数据流 HOTEL IMFORMATION MANAGEMENT SYSTEM ABSTRACT Hotel is indispensable to a business social form, there is much room for development. In todays rapid development of information technology, hotel management information system has become increasingly subject to the hotel industry peers of all ages. It is a hotel to enhance the service level, increase productivity and cost control, improving the competitiveness of key factors. With the growing development of Chinas hotel industry, hotel management information system is being widely understood and rapid promotion, the hotel management has become an integral part of management information systems has become one of the core hotel management. Hotel clean and comfortable environment for its elegant, efficient and modern management, advanced facilities, hotel management information system in particular, brought about by the application of good corporate image of civility, and compelling. Faced with increasingly fierce market competition, hotel management recognized the need to introduce hotel management information system, integrating the hotel information resources, enhance information and data flow management, in order to improve the overall quality of the hotel and market competitiveness. Key words: Hotel industry, information, management systems, competitiveness, data flow 目录 第一章 绪论----------------------------------------------------------------------------------------------4 1.1 引言-------------------------------------------------------------------