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SAMPLE INSTRUMENT OF ASSESSMENT
CASE STUDY
This Case Study should be provided to candidates 7-10 days prior to the assessment date. A copy of the Case Study should be provided to each candidate on the date of the assessment along with the questions.
All questions must be answered.
You are the manager of the West End branch of the Bell Bank plc.
Your branch has been asked to train Michael Samuels, a new Graduate Management Trainee. Michael has a degree in Architecture from Glasgow University but has decided that a career in financial services would be more challenging.
Michael has now been with
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