洲际服务指南未修改版.docx

WELCOME 欢迎尊敬的阁下:欢迎您下榻盛美达(张家界)度假酒店-------这个美丽豪华的城中之城.感谢您选择了我们酒店.我衷心祝愿您此次入住舒适,愉快.我们将非常荣幸地为您介绍本酒店的设施和服务.无论您是休闲旅游还是商务旅行,我们都将超越您的希望.饭店内3个风格各异的餐厅和酒廊将为您提供世界各异的风味美食.同时,饭店内还设有环境舒适的水疗中心和设备齐全的健身房,让您在安静享受的同时远离闹市烦嚣.在客房指南中,您将获取更多的酒店信息.如您需要帮助,请按”值班经理”键与我们的值班经理联系.衷心地预祝您入住愉快.Dear Guest,Welcome to the Samantha Resort Spa, your residence at a grand address.Thank you for staying with us and I hope your visit will be an enjoyable one. It gives me great pleasure to introduce you to the Samantha Resort Spa facilities and services, designed to exceed expectations, whether you are visiting Zhangjiajie for business or pleasure.We are present the flavours of the world within our 3 restaurant and lounges; meanwhile, offering a refuge from the busy city street is the Hotel’s spa and gymnasium.You will find more of the Hotel’s information in Guest Service Directory. Should you require any further assistance, please feel free to contact Our Manager On Duty by pressing the ”ManagerOn Duty” button.Wishing you an enjoyable stay.马健城Jacky R. A. Maillard总经理General ManagerSERVICE DIRECTORYOur Service include:Reception/Information Press Guest ServiceAny Instant Service requireBilling EnquiryCredit CardFacsimileForeign Exchange ServiceHotel ReservationMessage DeliveryNon-Smoking RoomTelephone ServiceVisitor outside of the hotelWake Up CallWorld TimeAirline Confirmation and ReservationConciergePress ConciergeBaggage ServiceFlowerShopping SightseeingStamp MailTaxiTransportation ServiceWeather ForecastWheelchairHousekeeping Press HousekeepingAdaptors TransformersBaby CotBaby Sitting ServiceExtra BedHousekeeping ServicesIceItem ReplenishmentLaundry Dry CleaningSeamstressShoe Shine ServiceWaterMaintenance ServicePillows服务指南我们的服务项目包括:接待服务/问询服务请按“宾客服务”键任何即时服务要求账务查询信用卡传真外币兑换服务酒店预订传送信息服务非吸烟房间电话服务酒店以外的访客叫醒服务世界时间航班确认与预订礼宾部请按“礼宾服务”键行李服务鲜花服务购物与观光邮票及邮寄出租车轿车服务天气预测轮椅客房中心请按“客房中心”键转换插头变压器婴儿床托婴服务加床客房服务冰块物品补给洗衣与干洗服务缝补服务擦鞋服务供水维修服务枕头Manager On Duty Press M