应用文-投诉信--高中教育精选.ppt

/soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg 投诉信 /soft/ fhfthytjyj 假如你是李华，你再书店买了一本词典，但后来发现有质量问题，于是你拿回去要求调换，却遭到店员的拒绝。现请你根据下面的内容要点，用英文给书店经理Mr.Smith写一封信进行投诉，内容包括： 1.写信的目的 2.简要讲述事情的经过 3.提出处理的要求 /soft/ fhfthytjyj 开头句: （1）I am writing to complain about the unpleasant experience I had in your bookstore. （2）Im Li Hua. I feel bad to trouble you but Im afraid that I have to make a complaint about the unpleasant experience I had in your bookstore. /soft/ fhfthytjyj 文章主体: 要点一: （1）Yesterday morning, I bought a dictionary, which I later found of poor quality. Immediately, I took it back to the store and asked the assistant to change it. To my disappointment，she refused, insisting that it was I who was to blame for the broken pages. （2）I bought a dictionary yesterday morning and I later found it of poor quality. I took it back to the store and asked the assistant to change it without delay. But she refused and insisted that it was I who was to blame for the broken pages. It really disappointed me. /soft/ fhfthytjyj 要点二: （1）Im in urgent need of a good dictionary. Therefore I suggest you have the dictionary changed or have my money refunded as soon as possible. （2）Im in urgent need of a good dictionary. I do hope you can have the dictionary changed or have my money refunded as soon as possible and improve your service. /soft/ fhfthytjyj /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ /soft/ httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg httrhtrjtyj hfghngfjgfjfg