员工培训被评为“绝对的关键”[文献翻译].docVIP

本科毕业论文（设计） 外文翻译 外文题目 Staff training rated ‘absolutely pivotal’ 外文出处 Knowledge training,2008(10):p46-47 外文作者 Olivia 原文： Staff training rated ‘absolutely pivotal’ Olivia As a recent survey reveals the importance that job seekers attach to an organization’s commitment to training, Olivia Hemmings talks to three companies whose investment in their staff is resulting in higher productivity, increased profits and better staff retention. For some job hunters, salary is the main consideration, while for others it is flexible working hours or even location. However, one prospect that unites 90% of travel industry job seekers is the promise of training and development, according to a survey by Abta and People 1st, the sector skills council for the hospitality. leisure travel and tourism industries. And it is easy to understand why. For the applicant, a companys commitment to staff training and development means a likely improvement in their performance, leading to progression up the career ladder. What is surprising, therefore, is that training is provided only by 43% of employers to all their staff each year, by 36% to most employees and by 19% to some. Two per cent of the surveys respondents said they provided no training or ongoing development at all. But three companies that do make significant investment in staff training — and are reaping the rewards — are Thomas Cook, Bales Worldwide and STA. THOMAS COOK What training is available? At Thomas Cook, overseas resorts staffs are given training from day one. Before departing the UK, they attend an eight-day residential induction to be taught the basic skills and behaviors they need to be a company representative. Once in resort, they receive up to 12 on-the-job training days before becoming a fully-fledged rep. But training doesnt stop there. Elinor Carr, learning and development manager for Thomas Cook holiday division, says it offers overseas resort staff a clear