第九组人力资源管理案例分析.doc

江西师范大学商学院——人力资源管理案例分析 PAGE \* MERGEFORMAT 1 创新 务实 超越 博大 南昌肯德基有限公司 人力资源案例分析 第七组人力状况 团队名称：非常男女 团队口号：非常的男生，总不缺少奇思妙想；非常的女生，总不缺少细心与沉稳；当非常的男生遇上了非常的女生，就造就了我们这掌管一切的非常男女组合。 三、小组成员（11人） 组长： 职责：根据组员实际能力分配任务，并做好人力调适，及时通知和下达安排；调解好成员内部矛盾，增强团队凝聚力；把握任务进度，修改各章节并最终定稿 组员： 职责：完成各自任务，相互之间资源共享和交流合作；增强集体荣誉感和责任感；努力争取为团队获得更多的荣誉；遵守组织纪律和内部成员认同的潜在法则 四、小组分工 第一章： 第二章： 第三章： 第四章： 第五章： 分析评价： 五、统筹 整体排版： 整体修改： 整体校稿： 后记：本次案例分析经过大家的努力，采取现实考察、电话联系和网上搜集资料的方式完成，虽然有些资料并不完整，但是大家都认真对待，才有如此的成果。通过调查，并分析总结了肯德基人力资源制度的一些问题。 目 录 第一章 肯德基组织概况介绍·····························6 一、公司基本资料···································6 二、人力资源概况···································7 第二章 肯德基的招聘制度·······························9 一、招聘计划·······································9 二、招聘计划的原则·································10 三、岗位分析·······································10 四、餐厅人员权责分布······························23 五、招聘渠道······································23 六、招聘录取基本条件要求、流程、标准··············25 七、招聘方法······································27 八、招聘人员的原则································29 九、选拔和录用····································30 十、评估··········································33 第三章 肯德基的培训制度······························35 一、培训需求分析··································35 二、培训对象及方法的分析··························38 三、培训组织与实施分析····························40 四、培训效果评估分析······························41 第四章 肯德基的绩效管理制度·························44 一、绩效管理的概念·······························44 二、绩效管理的目的·······························44 三、适用范围·····································45 四、绩效管理的原则·······························45 五、绩效考核·····································45 第五章 肯德基的薪酬管理制度·························53 一、考核目的·····································53 二、考核原则·····································54 三、适用范围·····································54 四、业绩考核·····································55 五、考评组织·····································55 六、薪酬构成·····································55 第一章 肯德基组织概况介绍 一、公司基本资料 肯德基（Kentucky Fried Chicken肯塔基州炸鸡），通常