导游英语情景口语Item 15-2 信用卡付账.ppt

Model 2: Paying with Credit Card 信用卡付帐 Warm-up: Work in pairs. Learn the following words about settling the bill at the hotel. Then answer the questions below. 1. How many ways could you settle the bills? 2. Have you had such experience of using credit cards to buy something before? What does the receptionist/cashier do with your credit card? Words and Phrases cash n. 现金 service n. 服务 folio n. 客户个人账目 imprint n. 压印 sign v. 签 credit card 信用卡 the Front Desk 前台 Useful Expressions 1. I’d like to check out, please. 我想要结账。 2. Your bill totals… 您的账单总计是… 3. Can I pay by my credit card? 我能用信用卡付账吗？ 4. Let me take an imprint of it. 让我帮您压个印。 5. Please sign your name on the print. 请把您的名字签在打印单上。 Listen and Answer 1. Who wants to check out? What’s his name and room number? Mr. John Rich, Room 1508. 2. How many nights has the guest stayed in the hotel? Three nights. 3. How did the guest pay for his breakfast? He paid cash for his breakfast. 4. What is the guest folio? A folio is the guest’s account at the hotel. 5. What does the clerk do with the guest credit card? He takes an imprint of the credit card. Role-play Situation A: The guest is at the Front Desk and the receptionist receives him. The guest wants to check out. The receptionist: Greets the guest. Asks the guest’s name and room number. Asks if the guest has used any facilities. Prepares the guest’s bill. Tells the guest the total number. Asks how the guest likes to settle the bill. Takes an imprint of the card. Signs the guest’s name on the print. Returns the credit card. Tells the guest to keep the receipt. The guest: Greets the receptionist. Wants to settle the bill. Tells his