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Unit Thirteen ;Teaching Objectives;Teaching Emphases ;Content ;TEXT Business Etiquette ; Business etiquette consists of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People are a key factor in your business success. Many potentially valuable alliances are lost because of an unintentional breach of manner.
In communication, most behavior that is considered discourteous or disrespectful could have been avoided if good manners had been practiced. We find that most ne
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