管理学(第七版) 斯蒂芬p罗宾斯robbins_ppt17.pptVIP

17–* Leadership Issues in the 21st Century Managing Power Legitimate power The power a leader has as a result of his or her position. Coercive power The power a leader has to punish or control. Reward power The power to give positive benefits or rewards. Expert power The influence a leader can exert as a result of his or her expertise, skills, or knowledge. Referent power The power of a leader that arise because of a person’s desirable resources or admired personal traits. 17–* Developing Credibility and Trust Credibility (of a Leader) The assessment of a leader’s honesty, competence, and abi