Specia Offers酒店的特殊服务.ppt

We are ladies and gentlemen serving ladies and gentlemen We are ladies and gentlemen serving ladies and gentlemen 个性服务 丽兹的精致设计 丽兹的首创 * Special Offers Ritz guests just by room key card to enter the Cook school and teachers under the guidance of hand-made cuisine 丽兹的客人只要凭客房的钥匙牌就可进入厨师学校进修，并在名师的指导下亲手制作各种美食。 Guests staying at this hotel, first waiter received two gifts, in addition to a beautiful card outside, there is a bottle of champagne. 客人入住酒店后，首先会收到服务生送来的两份礼物，除了一张精美的贺卡外，还有一瓶香槟酒 In each room guests will taste a special, different kinds of perfume. As to the halls, corridors and other public spaces, choose Egypt spices then spread through a diffuser fragrance. 每间客房都会根据客人的嗜好专门配制不同的香水。至于大厅、走廊等公共空间，则选用埃及香料，然后通过送风口向外散播香气。 At the Ritz Hotel, hotels specifically for her private elevators have been installed, lift from her luxury suite extends the Peng Street, behind the steel doors, she just walked through the steel tent just across the street to the Office. 在丽兹酒店，酒店专门为她安装了私人专用电梯，电梯从她的豪华套房一直延伸到酒店后面的钢蓬街大门，方便她只需穿过钢蓬街就到了办公室 Here, you feel like home, a waiter for guests called him names. No matter how much time goes by, you encounter is always the same waiter of floors, waiters and waitresses, they are all very well aware of your eccentricities. This is a proustian Hotel: you can always smell the first time admission to favorite oblong-shaped sweet cake flavours. ” 在这里，你有回家的感觉，服务生对客人直呼其名。无论岁月怎样流逝，你遇到的始终是同样的楼层服务生、侍者和女服务员，他们个个都对你的怪癖了如指掌。这是一个普鲁斯特式的旅馆：你总是能闻到第一次入住时喜爱的长圆型小甜糕的味道。” The corridor on the right top brands from around the world on display shelves, but theres no salesman, guests see what register at the desk or directly in the rooms. Liz always leave enough private space for guests, ensuring absolute privacy. 右边的长廊陈列着世界各地的顶级品牌货架，但是没有售货员，客人看中什么到服务台或者直接在房间登记。丽兹总是给客人留足够的私人空间，保证客人绝对的隐私。 Target customers: Liz customer is the worlds leading 5% of business people, they dont care if you give them a discount, is offering free service