全方位商务英语口语Unit 15 Intercultural Business Communication资料.ppt

Unit15 Intercultural BusinessCommunication  Situational Practice Build up a dialogue with your partner based on the following situations. You are at a bank and talk to the bank clerk about opening a bank account. You tell him/her what account you’d like to open and ask for necessary information about how to apply for it. You are at a bank and talk to the bank clerk about applying for a credit card. You ask him/her how to apply for it, how to use it correctly and the difference between a credit card and a debit card. * Task 1 Recognizing Cultural Differences Work in pairs. Think about your own country or home city. Describe some of the features of its visible culture, e.g. food, clothes, entertainment, festival and language, etc. And then think about the invisible culture of your country or home city. Discuss the questions with your partner. What kinds of attitudes and values do people view as important? What would a tourist notice most readily about your visible culture? Exchange ideas with another pair and make a list of the differences. * Background: Acknowledging and accommodating cultural differences without expecting others to give up their identity is an important step toward communicating effectively. “It is not enough to treat people the way you want to be treated. But you have to treat people the way they want to be treated.” Do you agree with this quotation? How do you understand it? Task 2 Bridging Cultural Differences * Work in pairs. Discuss the issue with your partner. You will have 8?10 minutes for the discussion. If you don’t agree, you are encouraged to argue or bring up new points. Describe your own experiences and support your argument with examples. Listen carefully and note down the key points on what your partner has said. Keep the conversation going and prepare a report on the discussion. After the discussion, you will share the ideas as a class. * Task 3 What Values Do We Live by? The whole class stand up and move a