Safety Incentive Program安全奖励计划.ppt

Special Transit: A Community Transit Safety Story October 19, 2008 About Special Transit Private nonprofit community transit agency in Boulder County, Colorado since 1979 Mission: Promote independence and self-sufficiency for people with limited mobility by providing caring, customer-focused transportation options 2007: Mission Service 2007: Full Range of Community Transit Options In addition to mission service: City of Boulder fixed route (the HOP): 917,709 trips ADA paratransit (access-a-Ride): 94,788 trips Suburban general public demand-response (call-n-Ride): 274,976 trips A Bit of History 1996 – Operator of ADA paratransit service in Boulder County area 2000 – “Emergency contract” to manage all ADA service for 8 counties Organization tripled in size in 9 days: Employees Vehicles Budget Contract ended 30 months later (11/02) Unintended Consequences Problem: Skyrocketing accident rates and insurance premiums Solution: Implementation of comprehensive safety program “Ream to the Rescue” Safety Program Goals Safety of Drivers, Passengers, and Public Injury Prevention Reduction of Preventable Accidents Lower Insurance Premiums Building A Solid Safety Program A multi-pronged approach, including: Driver Training and Continuing Education Driver Safety Performance Evaluation Policy Safety Suggestions Safety Committee Safety Incentives, Rewards, and Recognition Driver Training: New Hires 120 hours of training for new drivers: Two weeks classroom training, including Defensive Driving Passenger Service and Safety Emergency Equipment and Procedures Behind-the-wheel coaching by field trainers 30-day review and feedback from trainees Driver Training: Continuing Education Annual minimum 12 hours Continuing Education (CE) for every driver: Defensive Driving (e.g., winter driving) Passenger Service and Safety CE courses provided at driver meetings and stand-alon