软件项目管理作业答案.docVIP

Identify the main types of personnel employed in an information systems department. （1）Requirements elicitation and analysis This might involve: business analysts, systems analysts, sales managers, pre-sales support, sales engineers depending on the environment and the particular circumstances of the project (e.g. is it being developed for an internal or external client?). The ISO 12207 suggests that ‘human factors engineering specifications’ would be produced at this stage which implies the possible deployment of human-computer interface specialists Other specialists might be involved to deal with other, technical areas, for example security. Note, also, that you would have to have some user and/or client representatives available to provide details of their needs. （2）Architectural design System architect – many organizations now have a single person or group that is responsible for ensuring new system components are designed according to organizational standard Software designers （3）Detailed design Software designers, software developers （4）Code/test Software designers, software developers （5）Integration Software designers, software developers (to deal with problems) hardware designers, testers （6）Qualification testing System testers, end-users, software designers and developers (to resolve problems and issues) （7）Installation Business analysts, technical support, trainers, local user management 2、A software house has developed a customised order processing system for a client. You are an employee of the software house that has been asked to organize a training course for the end-users of the system. At present, a user handbook has been produced, but no specific training material. A plan is now needed for the project which will set up the delivery of the training courses. The project can be assumed to have been completed when the first training course starts. Among the things that will need to be considered are the following: Training materials