应用与指导型大学英语综合教程二(unit2)课后答案及课文.ppt

3. Is there anything I can do for you? 有什么需要帮忙的吗？ 上海交通大学出版社 focus2 dialogue  Back Next 1. Dialogue: service of an express delivery company Click for some tips about expressions used in service. 上海交通大学出版社 focus2 dialogue  1. Dialogue: service of an express delivery company expressions used in service Anything I can do for you? 我能为您做点什么？ Anything else I can do for you? 还有别的需要帮忙的吗？ Is this all right? 这样可以吗？ Would you please take a seat while I check it for you? 您先坐会儿好吗？我现在去帮您核对一下。 How long shall I wait? (By the guest) 我要等多久？ （客人问） Just a moment, please. The elevator (lift) will be here soon. 请稍等，电梯很快就到 Back Next 上海交通大学出版社 focus2 dialogue  Back Next 1. Dialogue: service of an express delivery company The waiter will be with you in a minute. 服务员很快就过来。 I’m very sorry to have kept you waiting for so long. 让您等这么久真的很抱歉。 Can you get/do it for me? (By the guest) 你能帮我取/做一下吗？ （客人问） It’s my pleasure. 为您服务是我的荣幸。 I am at your service. 随时为您效劳。 I am afraid not. 恐怕不行 （当不能满足客人的需求时。） That’s no problem. 没问题。 4. I’m looking for an express delivery company. 我想找一家快递公司。 上海交通大学出版社 focus2 dialogue  Some famous international express delivery companies: UPS (联合包裹), FedEx (联邦快递), DHL (敦豪), TNT (天地快运) Back Next 1. Dialogue: service of an express delivery company 5. Our staff can handle them professionally and promptly. 我们的员工处理业务专业且快捷。 professionally: ad.以专业的方式? e.g. He plays the violin professionally. promptly: ad.及时地；迅速地 e.g. He always replies the customers’ e-mails promptly. 6. Is it possible that our headquarters will receive them in two days? 能否两天内寄到我们总部？ headquarters: n. [C]总部 e.g. I will report this matter to our headquarters within two days. 上海交通大学出版社 Focus2 dialogue Back Next 1. Dialogue: service of an express delivery company 7. We also have professional packing staff and adequate packing facilities. But it will incur extra charge for the packing. 我们有专业打包员和齐全的打包设