冯铁《软件工程概论教学》软件工程第十-十一章.pptVIP

chapter 11 Delivering the System 系统的交付 10.1 training 培训 Types of training 培训类型 User training 用户培训 Operator training 操作员培训 Special training needs 特别培训需求 infrequent vs. frequent users 偶尔与经常用户 new users vs. brush-up 新用户与温习用户 Training aids 培训援助 Documents 文档 Icons and on-line help 图标和在线帮助 Demonstrations and classes演示与分类 Expert users 专家用户 10.2 Documentation文档 Consider the audience 考虑读者 User manual 用户手册 system purpose or objectives