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SPI/GB/Dec02 Quality Process Charts So, What Is QPC And Why And When Should I Use It!!? It’s “Real Time” Process Data That Is: Collected Daily Summarized Weekly Those Who Know Best Help Collect the Data and Solve Problems. Who? Engineers! Buyer/Planners! Customer Support! etc. It is a Structured Process For Identifying Problems. It Asks: Do You Really Know Your Problems? Are You Sure? Quality Scoreboard! Posted Where Everyone Can See! QPC vs. ISO Flow Charts QPC Generally more detailed Geared to capturing data at each process step Works best for repetitive,”how-to” processes Some different s