24 Motivation激励员工.doc

24. Motivation 激励员工 　　1 Words and Phrases单词和词组 　　satisfied满意的 team spirit团队精神 　　attitude态度 ahard slog苦事 　　rapport良好关系，和谐 molly coddle them宠着哄着他们 　　horizon地平线 build up rapport建立良好关系 　　emotional情绪化的 get away with anything做坏事而不受到惩罚 　　affect影响 of the old school守旧的 　　incentive动机，动力 look towards the silver lining看到曙光 　　slump衰退 over the horizon在地平线上；即将来临 　　momentum势头 hard to shake off很难摆脱 　　innovation创新 a positive frame of mind积极的心态 　　2 Sentences重点句型 　　1. You’ve hit the nail on the head. 您真是一语中的。 　　2. It’s a matter of listening to people. 这是指倾听别人的心声。 　　3. Make people feel part of the team. 使人们感到自己是团队的一分子。 　　4. We know you’ve got the experience. 我们知道你有经验。 　　5. Are there any reasons for their attitude?他们这样的态度有没有什么原因呢? 　　6. Do you have any ideas as to why that is?你知道是为什么吗? 　　7. They don’t seem to accept orders very well. 他们似乎不愿意接受命令。 　　8. You all know that selling is an emotional business. 大家都知道销售是一个情绪化的行业。 　　9. I don’t need feedback；I know how to run the Section. 我不需要反馈我知道怎么管理这个部门。 　　10. I tell them what to do but，it just becomes a hard slog. 　　我告诉他们要做什么工作但这变得很困难了。 　　11. We all know we are going to have our ups and downs. 大家都知道会有高峰也会有低谷。 　　12. There are too many outside factors affecting the market. 有太多外在因素在影响市场。 　　13. What，by being nice to them and let them get away with anything? 　　什么?就得对他们和颜悦色，然后他们犯了错误也不管? 　　14. We sure hope that’s riht because，sales have been really tough lately. 　　我们确实也很希望看到曙光，因为最近销售变得真的很难。 　　15. But，we must always remember，the only failure is in no longer trying. 　　但是我们必须永远记住唯一的失败就在于放弃尝试。 　　3 Dialogue 1 　　A Manager talks to a Supervisor about employee morale in the Department. 　　A: Are you satisfied with the performance of your people and their general attitude towards their work and the company? 　　B: Well, no, not really. There doesn’t seem to be much cooperation or team spirit in the Section. 　　A: Do you have any ideas as to why that is? 　　B: They don’t seem to accept orders very well. I tell them what to do but, it ju