HumanResourceManagement幻灯片.ppt

Organizational Behavior (OB) Concept of Org. Behavior :The study of the actions of people at work. Focus of OB Challenge of Understanding OB Goal of OB Focus of OB Individual behavior:include such topic as Attitude , Personality, Perception , Learning, Motivation Group behavior Norms, roles, team building , conflict Goal of OB Goals of OB are to explain and to predict behavior By study their employee`s behavior ,the manager is able to explain why employees engage in some behaviors rather than others and to explain how employees will respond to various action the manager might take. Norms Acceptable standards shared by a group`s members. Roles A set of behavior patterns expected of someone occupying a given position in a social unit. Individual play multiple roles , adjusting their roles to the group which they belonging at that time.-----role conflict Attitude  Concept: evaluative statements concerning objects ,people, events Job-related Attitude Cognitive Dissonance Theory Job-related Attitude Job Satisfaction:A person`s general attitude toward his or her job. Job Involvement :The degree to which an employee identifies with his job. Org.Commitment:A employee`s loyalty to his job. Personality A combination of psychological traits that classifies a person quiet, passive, ambitious. Locus of Control: Internal External Perception  The process of organizing and interpreting sensory impressions in order to give meaning to the environment. Refers to how a person sees the world. Learning  Any relatively permanent change in behavior that occurs as a result of experience. Social learning:learn by observation and direct experience. (Model study ) 2 Human Resource Management Human Resource Management: Includes all activities used to attract retain employees and to ensure they perform at a high level in meeting organizational goals. Legal Environment of HRM HRM Legal Environment Management of HR is a complex area. There are many federal, state and loca