产科护患纠纷及其防范初探.docVIP

产科护患纠纷及其防范初探 【摘要】目的：提高产科护士预防及处置护患纠纷的能力。方法：首先由科主任介绍近期国内发生的护患纠纷案例;其次由产科护士介绍产科工作存在的问题;最后总结出防范护患纠纷的方法。结果：使产科护士预防及处理护患纠纷的能力明显提高。结论：通过预防护理纠纷培训，使产科护理纠纷明显降低。 【关键词】 产科护理;护患关系;纠纷防范 Abstract Objective：To improve the ability of preventing and dealing with the nurse-patient disputes in obstetric nurse.Methods：Firstly current internal nurse-patient disputes case was introduced by the director of nurses;problem in the peopleprime;s hospital of dingtao county was introduced by nurses;finally the methods of preventing nurse-patient disputes was summed.Results：The ability of preventing and dealing with the nur