The development of intercultural communication 跨文化的交际 .ppt

Session 6 The development of intercultural communication competence（2 hrs） Intercultural communication competence; Improving intercultural communication The development of cultural awareness; Potential problems in intercultural communication Intercultural communication competence Intercultural communication competence means being able to communicate efficiently and effectively with people from other cultures, to achieve mutual understanding and to gain better cooperation (Zhang, 2003). Communication competence Linguistic competence Sociolinguistic competence Pragmatic competence The development of cultural awareness Be aware of and sensitive to different values beliefs attitudes and assumptions In diverse aspects of life and culturally different modes of behavior Improving intercultural communication Competence – Know yourself Know your culture Know your attitudes Know your communication style Communication characteristics Dominant Speaks frequently and controls conversations Dramatic Very expressive language. Often exaggerates and embellishes. Contentious Argumentative and often hostile. Animated Energetic and expressive gestures, facial expressions, and the like Impression-Leaving States ideas and feelings in an indelible fashion. Relaxed Calm, comfortable, and seldom nervous around others Attentive Good listener. Often verbal and nonverbal encouragement to the speaker Open Disclose personal information. Shows emotions and feelings. Friendly Offers positive feedback and encouragement Guidelines for an intercultural ethics Be mindful of the consequences of your actions Seek commonalties among people and cultures Recognize the validity of differences Take individual responsibility for your actions Potential probloms Stereotypes Prejudice Culture shock Thank You for Attending My Lecture