管理学,罗宾斯,9版,英文Robbins_fom9_03.pptVIP

* Ethics commonly refers to a set of rules or principles that defines right and wrong conduct. While most people recognize that something illegal is also unethical, what about questionable “legal” areas or strict organizational policies? Suppose you managed an employee who worked all weekend on a rush project. You told the employee to take two days off sometime later and mark the days as “sick days” because your company had a clear policy that overtime would not be compensated for any reason. Would that be wrong? As a manager, how will you handle such situations? * To better understand what’s involved in managerial ethics, let’s look at three different perspectives on how managers make ethical decisions. The utilitarian view of ethics says that ethical decisions are made solely on the basis of their outcomes or consequences. The goal of utilitarianism is to provide the greatest good for the greatest number of people. In the rights view of ethics, individuals are concerned with respecting and protecting individual liberties and privileges such as the right of free consent, the right to privacy, and the right of free speech. Under this view, making ethical decisions is simple because the goal is to avoid interfering with the rights of others who might be affected by the decision. Lastly, under the theory of justice view of ethics, an individual is equitable, fair, and impartial in making decisions. For instance, such a manager would pays individuals of similar skill, performance, or responsibility level the same wage and wouldn’t base that decision on gender, personality, or favoritism. * Whether a manager or employee acts ethically or unethically depends on several factors: Morality Values Experience The organization’s culture, and the Ethical issue being faced. Ambiguity over what is ethical can be a problem for managers. For example, how would you respond in the following situation? Someone in your class stole the final exam and is selling a copy f