[精品PPT]长安福特现场审核.ppt

Characteristic Classification（2）特性说明 （2） High Impact Characteristics (HIC) - product or process characteristics that, when outside of the specification tolerance, severely affect subsequent manufacturing operations or customer satisfaction; the product or process is not, however, unsafe. 高影响度特性(HIC) - 产品和过程特性，当超出规格范围会严重影响下一步的操作或顾客满意度；但产品或过程本身却并非不安全。 Pass-through characteristics are defined as: Those characteristics which are produced at outside suppliers and are transparent to the customer plant processes and controls. Quality defects are at risk of being passed through to our final customers. 传递特性（Pass-through Characteristics）的定义：是由外部供应商产生的，对于顾客工厂的过程与控制有影响的所有特性。质量缺陷就是能将风险传递到最终顾客 Site Assessment 现场审核 Site Assessment Outline现场审核的概述 The Site Assessment defines Ford quality expectations and is a key component of Q1 2002. 现场审核定义了福特的质量期望，是Q1 2002的一个重要组成部分。 Site assessments are tools for suppliers to gage their performance. 它是供应商衡量自身表现的主要工具。 The assessment reviews the fundamental areas of any robust quality system by evaluating how well the site has planned for and can demonstrate manufacturing process capability. 它以工厂计划及实际的工序能力来审查所有稳健质量系统的基础项目. The Site Assessment addresses Planning and Demonstration of Manufacturing Process, Variability Improvement (Consumer Driven 6-Sigma), Manufaturing Efficiencies, Customer Satisfaction. 它从工序能力的计划和表现、变差的改进（顾客驱动的6-Sigma）、生产效率、顾客满意度四个方面进行评估。 The Purposes of Site Assessment (1)现场审核的目的（1） The Manufacturing Site Assessment provides a: 制造现场审核提供了： Framework for Ford/Supplier working relationship 福特/供应商之间的工作关系架构 Confirmation of QS-9000/TS 16949 expectations 确认QS-9000/TS16949的期望 Process to identify improvement opportunities 确定改进机会的程序 Process to confirm corrective actions 确定整改行动的程序 Process to drive continual improvement 推动持续改进的程序 The Purposes of Site Assessment (2)现场审核的目的（2） The assessment provides an opportunity for the Supplier to: 评估提供了供应商一个机会 Closely observe a site’s manufa